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June 2015 Staffing many-server systems with admission control and retrials
A. J. E. M. Janssen, J. S. H. van Leeuwaarden
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Adv. in Appl. Probab. 47(2): 450-475 (June 2015). DOI: 10.1239/aap/1435236983

Abstract

In many-server systems it is crucial to staff the right number of servers so that targeted service levels are met. These staffing problems typically lead to constraint satisfaction problems that are difficult to solve. During the last decade, a powerful many-server asymptotic theory has been developed to solve such problems and optimal staffing rules are known to obey the square-root staffing principle. In this paper we develop many-server asymptotics in the so-called quality and efficiency driven regime, and present refinements to many-server asymptotics and square-root staffing for a Markovian queueing model with admission control and retrials.

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A. J. E. M. Janssen. J. S. H. van Leeuwaarden. "Staffing many-server systems with admission control and retrials." Adv. in Appl. Probab. 47 (2) 450 - 475, June 2015. https://doi.org/10.1239/aap/1435236983

Information

Published: June 2015
First available in Project Euclid: 25 June 2015

zbMATH: 1318.60091
MathSciNet: MR3360385
Digital Object Identifier: 10.1239/aap/1435236983

Subjects:
Primary: 41A60, 60K25, 68M10

Rights: Copyright © 2015 Applied Probability Trust

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Vol.47 • No. 2 • June 2015
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